Support
Technical Support
Get help with deployment, runtime incidents, and operational troubleshooting.
Support Scope
We assist with platform access, deployment behavior, index-control issues, and production incident triage. For billing-specific issues, include your workspace ID and checkout timestamp.
Response Model
Starter plans receive standard queue handling. Pro and Scale plans receive priority response with escalation to on-call operations when runtime availability is impacted.
How to Contact Us
Email support@myclaw.ai with your environment name, route affected, and the exact observed behavior. Include screenshots or logs when possible.